Shipping | Return | Refund Policy

This page is information about our order fulfillment process and policies. If you have any additional questions please email us at info@sanguinesports.com 

We ensure timely delivery of the goods. So once you have placed an order, be rest assured as we will look after everything. Also, timely delivery of the order is our utmost priority however, actual delivery depends upon availability of the goods, your shipping address, etc. We have collaborated with top Courier/Logistics partners to assure that you receive your order on time. If you have any questions during the process, feel free to reach our customer support.

Shipping Policy

  • Most of the orders will be shipped within 24-48 hours of receiving.
  • All orders are expected to reach the client within 6-8 (working days) of shipment.
  • For extreme remote location the estimated delivery time could be of maximum 2 weeks (14 working days). 

*Note: Local taxes and duties if any applicable at destination will be borne by the customer only. These charges are not included in the item price or shipping charges.

Return & Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@sanguinesports.com

  1. Unsatisfied with the Product - If for any reason you find our product unsatisfactory, you may return the product within 7 days of receipt for a refund or credit towards another purchase.
  2. For any products for which a refund is to be given, the refund will be processed once the returned product has been received by us.
  3. You may return/exchange an unused item in new condition within 7 days of purchase. All items must include original packaging. Customers will be responsible for shipping both ways.
  4. Clearance item sales are final. Not eligible for returns or exchanges.
  5. With the exception of shipping errors, damages or defective products, all shipping costs back to Sanguine Sports are the responsibility of the customer.
  6. Refunds or credits will not be issued for shipping charges. In case of Free Ship items 10% of the order value or ₹100/- whichever is higher will be forfeited.
  7. Will accept returns of items that have not been used.
  8. Issue of refund upon receipt of unused merchandise.
  9. Please allow 1-3 days for your return to be processed or an exchange to be sent.

    You can always contact us for any return question at info@sanguinesports.com